Frequently Asked Questions
আপনার সাধারণ প্রশ্নগুলোর উত্তর এখানে খুঁজে নিন
You can order through our website, WhatsApp, Facebook,
phone call, or website live chat—
whichever is most convenient for you.
Visit our Order Tracking page and enter your
Order ID and phone number.
You can also message us on WhatsApp, Facebook, or Live Chat to check your order status.
You can also message us on WhatsApp, Facebook, or Live Chat to check your order status.
We accept:
- Visa
- MasterCard
- bKash
- Nagad
- Cash on Delivery (COD)
- Inside Dhaka: 80 TK
- Outside Dhaka: 130 TK
- Express Delivery (Dhaka City Only): 150 TK
Regular delivery times vary by location.
Express delivery within Dhaka ensures faster arrival.
Yes, express delivery is available
only in Dhaka city.
If your order has not been dispatched yet, you may request
a change or cancellation by contacting our support team.
Contact our support team immediately via
phone, WhatsApp, Facebook, or
Live Chat.
We’ll assist you with replacement or return.
Yes, depending on product type and condition.
Please refer to our Return & Refund Policy
or contact support.
You can reach us through:
